1. Introduction

Welcome to Flenso! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including connecting third-party accounts such as Instagram, Facebook, TikTok, and YouTube.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our platform.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Your name, email address, profile picture, and any other information you provide when creating an account.

• Third-Party Account Data: When you connect your Instagram, Facebook, TikTok, or YouTube accounts, we collect basic profile details, public engagement metrics, and other data you permit us to access.

• Usage Data: Information about your interactions with our platform, such as pages visited, clicks, and session duration.

• Payment Information: Details necessary to process payments, such as transaction data, but we do not store your credit card details.

3. How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services, including facilitating collaborations between content creators and brands.

• Verify your identity and account ownership when connecting third-party platforms.

• Analyze user behavior to enhance user experience and improve platform performance.

• Communicate with you about updates, features, or promotional offers.

4. Sharing Your Information

We may share your information in the following circumstances:

• With brands and advertisers you collaborate with through Flenso.

• With third-party service providers that help us operate the platform, such as payment processors or analytics providers.

• To comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our users.

5. Third-Party Integrations

When you connect your Instagram, Facebook, TikTok, or YouTube accounts, you authorize us to access specific data as permitted by those platforms. We use this data to display relevant metrics, manage collaborations, and improve your experience on Flenso.

We recommend reviewing the privacy policies of these platforms to understand how they handle your data.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You can request the deletion of your account and associated data by contacting us.

Read more about data deletion here.

7. Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us. We will respond to your request in accordance with applicable laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it regularly.

10. How to Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].